Frequently Asked Questions

Account

  • Do I need to create an account to use StratEngine AI?

    Yes, you’ll need to create an account to save your frameworks, access your history, and export presentations. Signing up is quick and only requires an email address. 

  • Can I update my email or password later?

    Absolutely. You can manage your account settings from the Profile section in the app.

  • Do I need a Google account to use StratEngine AI?

    Only if you want to generate slides. Slide export requires linking a Google account to enable Drive access. It can be the same account you use for StratEngine AI (if it’s Google-based), or a separate one. If you're just generating analysis, no Google account is needed.

  • What happens if I forget my password?

    Just click “Forgot Password” on the login screen. We’ll email you a link to reset it.

Billing

  • Can I cancel my subscription at any time?

    Yes, you can cancel at any time from your account settings. Your subscription will remain active until the end of your billing period.

  • Do you offer refunds?

    Since StratEngine AI is a digital service, we don’t offer refunds, but we’re happy to help resolve any issues you experience.

Framework Generation

  • What frameworks are currently supported?

    StratEngine AI supports over 20 frameworks, including SWOT, McKinsey 7S, Porter's Five Forces, PESTLE, Business Model Canvas, Value Chain Analysis, and more. You can view the full list by signing up for a free account. Access to frameworks depends on your membership tier.

  • Can I edit the generated analysis?

    Yes. After StratEngine creates the initial output, you can edit, refine, or add notes before exporting to slides

  • How do I choose the right framework?

    Each framework includes a short description to help guide your choice. We’re also building a framework chooser to make this even easier based on your use case.

Slide Generation

  • How are slides generated from my framework?

    With one click, StratEngine turns your filled framework into a polished Google Slides deck using clean, readable layouts.

  • Do the slides include my company branding?

    Right now, slides are delivered in a clean white-label format. Branded templates are coming soon.

  • Can I customize the slides?

    Definitely. You can make edits in Google Slides just like any other deck—change text, colors, add logos, etc.

Data & Security

  • Should I be concerned about data security?

    We take data security seriously. Your inputs and results are private, encrypted, and never used for training. If you're looking for detailed technical specs—like authentication, encryption, and hosting stack—we’re happy to provide those on request.

  • Do you train your AI on my inputs?

    No. Your data is not used to train the AI model. What you enter stays private and tied to your account only.

  • Is my data retained by the AI?

    No. None of your data is stored by our AI providers. The AI processes your request and returns an output, which is then securely saved on StratEngine AI servers so you can reference or export it later.

  • Is my data private and secure?

    Yes. We use secure protocols to encrypt your data in transit and at rest. Your inputs and generated content are never shared.

  • Can I delete my data?

    Yes, you can request data deletion anytime directly in the help section of settings.

Built on Unicorn Platform